AI consultant Mat Tower working on-site at a laptop, building custom Claude AI administrative workflows and integrations for a local business client in Sydney.
Claude for Hospitality · Sydney, Central Coast & Newcastle

AI Admin Systems for Restaurants & Hospitality

Focus on the floor. Let Claude AI handle the admin, catering, and suppliers.

As a restaurant owner, chef, or hospitality group director, your priority is food, service, and guest experience, not getting buried under a mountain of custom catering quotes, supplier invoice data entry, staff availability emails, and endless venue hire enquiries.

We bring Anthropic’s Claude AI into your venue’s office to build custom administrative workflows. In just one day, we automate your manual back-of-house paperwork using the reservation platforms, accounting tools, and systems you already use.

Book a 30-Minute Discovery Call
60%Of routine admin handled
1 dayOn-site in your venue
10+ hrsReclaimed every week
30 daysDirect email support
  • Built on-site in Sydney, Central Coast & Newcastle
  • Travel included upfront
  • Works inside your existing tools
  • Built around service times

On the menu

What We Build for Your Venue

Docket 01

Catering & Functions Triage

Turn event enquiries into booked tables instantly.

Our AI systems read incoming large-group bookings, private function requests, and custom catering emails. It instantly cross-references your capacity rules, drafts a hyper-personalised response with package options, and prepares a tailored invoice draft for your approval.

Docket 02

Supplier Invoice Processing & Cost Tracking

Keep your food costs tight without manual data entry.

Forward your meat, produce, beverage, and dry goods invoices straight to Claude. The AI automatically extracts the itemised lines, logs the expenses against your budget, and flags any price increases from suppliers before pushing the data to Xero.

Docket 03

Roster Summaries & Staff Communication

Coordinate your team seamlessly.

Drop raw availability notes, text messages from staff, or shift swap requests into Claude. The AI instantly compiles a structured roster update summary and drafts clean internal announcements or SMS updates for your floor and kitchen teams.

Docket 04

Review Management & Sentiment Reports

Protect your reputation automatically.

Claude monitors incoming Google Reviews, TripAdvisor feedback, and reservation comments. It automatically drafts tailored, context-specific responses in your brand voice for your manager to review and submit, while summarising customer sentiment trends for the week.

Mat Tower, Claude AI consultant for restaurants and hospitality venues across Sydney, the Central Coast and Newcastle
Mat TowerOn-site in your venue

Who we serve

Supported Hospitality Verticals

We build practical, secure AI admin automation for high-volume hospitality venues across Sydney, the Central Coast and Newcastle, including:

  • Independent Restaurants & Cafes

    01

    Streamlining functions, daily expense sorting, and local supplier management.

  • Catering Businesses

    02

    Automating high-volume custom quotes, dietary requirement tracking, and run-sheet generation.

  • Multi-Venue Hospitality Groups

    03

    Centralising administrative workflows, daily financial summaries, and management reporting across several locations.

Integrations

Supported Hospitality Software & Ecosystems

We don’t force you to change how you work. We map Claude AI safely into your existing hospitality systems, reservation platforms, and accounting tools:

  • OpenTable
  • SevenRooms
  • Resy
  • Lightspeed
  • Square
  • Xero
  • Zapier
  • Make.com

How it works

Your Venue Admin Setup in 4 Steps

  1. 01 STEP 01

    Discovery Call (30 Mins)

    A quick call with Mat to look at the systems your venue uses, where the admin piles up, and whether a Claude setup is the right fit.

  2. 02 STEP 02

    Scope and Fixed Price

    Your custom workflows are scoped for a fixed price of $2,799. Travel to your venue in Sydney, the Central Coast or Newcastle is included, with no hidden fees.

  3. 03 STEP 03

    The Deployment Day

    Mat works on-site in your venue office for one business day, builds your workflows around your service times, and trains your managers before packing up.

  4. 04 STEP 04

    Post-Launch Support

    You get a reference guide written for your business, plus 30 days of direct email support.

Data and benchmarks

The Cost of Small Business Admin: Data and Benchmarks

Average weekly hours per task
  • Reading and sorting the inbox3.5 hrs/week
  • Designing social media graphics2.5 hrs/week
  • Chasing unpaid invoices1 hrs/week
Routine admin, with Claude in place
60% automated or clawed back
Handled by Claude Still with you
10+ hrs reclaimed every week

Based on our internal small business operations audit, which tracks 36 fixed administrative tasks across 7 core business categories (including Inbox Communications, Money Management, Marketing Content, Sales, Clients and Delivery, General Operations, and Planning/Reporting), the average small business owner wastes a massive portion of their working year on manual, repeatable work.

  • The Administrative Burden:Routine tasks drain significant operational hours every week. For example, business owners spend an average of 3.5 hours per week simply reading and sorting their inboxes, 2.5 hours designing social media graphics, and 1 hour manually chasing unpaid invoices.
  • The Annual Impact:Assuming a standard 46-week working year (allowing approximately 6 weeks of leave), these cumulative, low-leverage hours quickly scale into hundreds of wasted hours annually. Evaluated at a standard independent consultation rate of $50 per hour, this administrative overhead drains thousands of dollars in hidden operational value from the business each year.
  • Reclaimable Capacity via AI:Our operational framework demonstrates that a flat baseline of 60% of routine small business administration can be successfully automated or clawed back by implementing custom Claude AI workflows into existing business systems. By eliminating these "worst offender" time-drains, business owners typically reclaim over 10 hours of active operational capacity every week.
36Administrative tasks tracked
7Core business categories
46Working weeks per year
$50Per hour consultation rate
60%Of routine admin reclaimable
FAQ

Frequently Asked Questions

Yes. By leveraging secure automation bridges like Zapier or Make, we securely connect Anthropic’s Claude AI to your existing reservation platforms, point-of-sale (POS) systems, and email suites to seamlessly manage event and booking workflows.
We set up Claude to extract specific line items from your digitised supplier invoices. It cross-references unit prices against your historic averages, allowing the system to automatically flag when a supplier has increased the cost of a core ingredient like protein or dairy.
Mat Tower works on-site directly in your office across Sydney, the Central Coast and Newcastle. For clients outside these regions, travel arrangements can be built transparently into the project scope.

Focus on the floor.Let Claude AI handle the admin.

Book a discovery call now